Over one million Danes use Skatteguiden to understand and optimise their taxes. We automate tax tracking, surface deductions people didn't know they had, and give users the insight they need to make better financial decisions. All connected directly to the Danish tax authority. We're an independent company of around 50 people based in Copenhagen, with a 4.7-star rating and a simple mission: make financial insight accessible to everyone, not just those who can afford an accountant.

Our IT has grown with us. We're now at the point where it makes sense to have one person own it properly, from infrastructure and security to the everyday stuff that keeps 50 people running smoothly. This is a new role, and there's a real opportunity here to shape how IT works at a company that takes it seriously.

About the role

You'll own our entire IT function end-to-end. That means setting the strategy, and then actually doing the work: implementing, operating, and continuously improving the systems that keep us moving. You'll report directly to the CTO and work in close partnership with him on direction.
The scope covers internal IT infrastructure, device management, identity, security, and compliance. You'll also be the go-to person when someone's laptop isn't behaving or a new starter needs to be onboarded. This role asks for both strategic thinking and hands-on execution, and we're looking for someone who's genuinely comfortable with both.

What you'll do

• Define and execute the IT strategy and roadmap, working closely with the CTO

• Own identity and access management: provisioning, access rights, least-privilege enforcement, and license management

• Keep our endpoint fleet in good shape, mostly MacBooks with some Windows, using Intune and Defender

• Look after our network infrastructure, including Fortigate firewall, switches, and access points

• Turn security requirements into practical controls and configurations, and support our compliance work

• Run day-to-day IT operations for around 50 people: onboarding, offboarding, support, and keeping tools like Microsoft 365 and Slack running smoothly. If support load grows over time, we'll find the right solution together. Whether that's a student helper or something else.

• Keep IT documentation up to date so things don't live only in your head

• Manage vendors and service providers sensibly

Who we're looking for

We're open on the exact background. If you've owned an IT function before, great. If you're a senior IT professional who's been working closely alongside IT leadership and is ready to step up and own it yourself, we'd love to hear from you. You'll work in close partnership with the CTO. This is a growth opportunity as much as it is a senior role.

What matters most:

Must-have

• Solid hands-on IT experience. You're comfortable planning and executing across infrastructure, endpoints, identity, and security

• Experience working somewhere where security isn't an afterthought. Finance or fintech is a good example

• Strong working knowledge of Microsoft Entra, Intune, Microsoft 365, and Microsoft Defender

• Experience managing MacBook fleets (our primary device), alongside Windows

• A security mindset that knows when to push back and when to keep things simple. You find solutions that protect without getting in people's way

• You use AI in your daily work, you're always on the lookout for new ways to apply it, and you're genuinely excited about where it's going

• Comfortable with hands-on end-user support. When someone's laptop isn't charging, their VPN is playing up, or their screen is flickering, you're the person they turn to. It's not the main part of the job and the volume is manageable, but you don't consider it beneath you, and you're good at it.

Nice-to-have

• Familiarity with security frameworks such as ISO 27001 or NIS2

• Experience with Fortinet/Fortigate network equipment

Why join us

• Build something from scratch. This is Skatteguiden's first dedicated IT hire. You'll shape how the function works, not inherit someone else's setup.

• Real ownership. You'll have genuine ownership of the IT function and work in close partnership with the CTO.

• Meaningful product. Our app is used by more than one million Danes. The work you do here directly supports a product that matters to people.

• Real scale, lean team. Over one million users, around 50 people. That means real reach and real impact, without layers of bureaucracy between you and the outcome.

• Solid company. We're independent, profitable, and growing. No VC pressure, no bloated roadmap. Just a clear mission and a team that cares.

• A company that's serious about AI. We use AI across the business, and we're only going deeper. Being a small, focused team means we can move fast on this, no lengthy approval chains, no slow rollouts. If you're always looking for ways to work smarter with AI, you'll fit right in.

• Good people. We take the work seriously without taking ourselves too seriously. The culture is professional, informal, and genuinely collaborative.

Practical details

Location
Copenhagen. We're an office-first company, and it's a deliberate choice. We're moving fast, we have big ambitions, and we genuinely believe that being physically together is one of the things that makes that possible. Things move quicker when you can turn your chair and talk to someone. We want to be upfront about this so you know what to expect.

And if we're asking people to be in the office, we want it to be worth their while. We're a five-minute walk from Rådhuspladsen, stocked with everything from fruit to fizzy drinks to afternoon snacks, and lunch is at Claus Meyer's canteen just across the street, proper food, not an afterthought. If you're putting in a long day, dinner is covered too.

Salary: Competitive, and based on your experience.
Reporting to: CTO

Our lean hiring process

1. Screening call with our recruiter (30 min)

2. Technical interview with the CTO and an engineer (90 min)

3. Conversation with our CEO (30 min)